Fundraising Principles

The Mater Foundation is committed at all times to treating its donors and supporters with the highest level of care and respect.

Our Transparency

“We are extremely proud of what the Mater Foundation has done for thousands of patients and their families that spend time in the Mater Hospital. We could not do it without the support of you – the people who give with tireless generosity. That’s why we take our governance and transparency very seriously. Below, we outline the steps we take to make sure we’re compliant in every aspect of fundraising, so you know exactly where funds have been invested.”

Mary Moorhead, Chief Executive, and Neil Bannon, Chairperson

Guiding Principles for Fundraising

The Mater Foundation is committed to the Charities Institute of Ireland Statement on Guiding Principles for Fundraising. These principles offer donors, and potential donors, clarity on what to expect when giving to charities. They also outline how fundraising should be approached and organised.

You can view or download the statement by visiting the Charities Institute of Ireland website.

Donor Charter

Our donor charter has been produced to ensure our donors and potential donors of our dedication to honesty, openness, transparency. We are enthusiastic signatories of the Statement of Guiding Principles for Fundraising.

Please read our Donor Charter for more information.

Complaints Procedure

We treat all complaints with the highest degree of seriousness and endeavour to respond politely and promptly. We are committed to learn from any feedback we receive and are always looking to improve where we might have fallen short.

If you would like to make a complaint, please get in touch with us on (01) 8303482 or email

Patient Stories

We are privileged to meet some inspiring patients from the Mater Hospital. On many occasions, the treatment they received saved their lives. Please take a moment to read their remarkable stories.


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